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Online Lab Reports

Feedback Form

We have a feedback policy in the place and we always try to give you the best service possible. However, there may be times when you feel this has not happened and / or you have some general suggestions and we would value your feedback on how we can improve your experience. There may be times where you feel you have received an exceptionally good service and we would be grateful if you could provide us with your encouraging words. Please take a few minutes to fill this feedback form, Thank you.

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Name
Gender
How was your treatment funded?
What was the main influence on your choice of this clinic?
Were greeted promptly and courteously when you arrived at the Outpatient Reception Desk?
Were the reception staff helpful in dealing with your inquiries?
Who did you come to see today?
Were the waiting room facilities adequate (beverages, reading materials, toilet etc)?
How close to your appointment time were you seen?
Were you given all of the privacy you needed during your treatment?
Were the procedures and next steps in treatment explained to you in a way that you could understand?
Do you feel that you were given all of the time and attention that you needed?
Would you recommend us?
Clinic Hygiene
Reception Response
Staff behavior
Medical Test Response
Services Quality